Temporary Information for Shipping and Returns.
These times are challenging for all of us. As a company, to ensure the safety of our team members, our customers, and our broader community, have taken the following steps:
We minimize our team’s exposure to the virus by encouraging social distancing, wearing masks, and flexibility. Corporate and customer service staff has transitioned to remote work, and warehouse staff has limited shifts in smaller teams. Due to these changes, we have removed expedited shipping options and shipping times. These changes may impact how quickly we process returns. We are all doing our best to help everyone, but this is new for all of us.
Please bear with us. It is temporary. We will ship all orders, and we will process all returns.
Thank you for your patience.
Can I pick up my order?
Yes, if you let us know when you want to pick up your order, we will schedule a time to meet you at our Studio/Shop at 763 W 41st Street, Suite C, Miami Beach, FL 33140.
How long will it take to get my order?
Orders usually take 1-3 business days. Orders placed by 11:00 am EST Monday through Friday are shipped the same day. We are closed Saturdays, Sundays, and Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock, we will notify you via email before sending the rest of your order.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and we add additional charges at checkout. We run seasonal discounts and promotions, so stay tuned for deals.
Overseas deliveries can take anywhere from 5-15 days. We include delivery details in your confirmation email.